Payment Not Processed
Your payment was not completed. Let’s help you get it sorted.
What Could Be Going On
Sometimes payments fail due to reasons beyond your control. Below are common issues — and what you can do next.
Entered incorrect card information (card number, expiry date, CVV).
Insufficient funds or the card has been declined by the issuer.
Network or gateway error causing the transaction to time out.
Payment method not supported or insurance billing issue.
If you’re unsure of the reason, we’re happy to help investigate.
Need Another Service or Visit?
Whether you’re scheduling a follow-up, paying another invoice, or updating your information, we make it easy.
- Click the button above to retry your payment or select a different payment method.
- Verify that your billing address, card details, and personal information are correct.
- If applicable, call your bank or card issuer to ensure the transaction is allowed.
Steps to Resolve
Need Help? We’ve Got You
Our billing team is available to answer your questions, walk you through the portal, or arrange alternate payment options.
- 3320 N Buffalo Dr, Las Vegas, NV 89129
- Mon-Fri 8:00am - 5:00pm
- 702-869-6190